Shipping & Returns
Shipping
Free shipping
Shipping is free on all Wooden Baker orders.
Processing time
Orders ship within 1–3 business days.
Delivery time
Delivery time depends on your location within the U.S. and the number of items in your order.
Where we ship
We ship to all 50 U.S. states. We do not currently ship outside the United States.
Order confirmation & tracking
You'll receive an order confirmation email with your order number after checkout. When your order ships, we'll email your tracking number.
Damaged or missing items
If your order arrives damaged or something is missing, email info@woodenbaker.com within 7 days of delivery with your order number and a photo. If an item was damaged in shipping or has a defect, we'll take care of it.
Changes & cancellations
Need to change or cancel an order? Email info@woodenbaker.com as soon as possible. We'll do our best to make the change or cancel your order before it ships.
Returns & Exchanges
30-day returns
We want you to love your Wooden Baker products. If you're not happy with your purchase, you can return it within 30 days of delivery.
Condition of returns
Returned items must not be damaged by the customer. Items damaged in shipping or with a defect are covered (see Damaged or missing items).
How to start a return
Email info@woodenbaker.com with your order number and the item(s) you'd like to return. We'll reply with return instructions.
Refunds
Once we receive and inspect your returned item, we'll issue a full refund. Please allow about 7 days for us to verify the return and send your refund.
Exchanges
Exchanges are free within 30 days of delivery, including return shipping. Email info@woodenbaker.com with your order number and we'll send you a prepaid return label.
Questions?
Email info@woodenbaker.com. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM Central Time.